Migros Case Study: Secure Network Access and Single Sign On to Multiple Applications and Portals

Streamlining employee logon and access to multiple corporate applications and portals

Migros employees routinely have to access approximately 50 corporate applications and web-based portals, both from within the network, and via remote access. All these applications require a username and password, which was causing a noticable reduction in productivity as a result of time wasted from numerous logins and help desk calls due to forgotten passwords. Migros had already implemented a PKI infrastructure and was using certificates for employee access to certain applications. Migros’ forward looking IT department wanted to leverage the company’s existing PKI infrastructure in order to improve access security and streamline login procedures for employees by implementing a single authentication solution that would enable them to log on to all corporate applications with the same credentials.

While Migros’ strategic goal was to create a comprehensive security access solution that would increase employee productivity and security, user acceptance, ease-of-use and convenience were also critical factors in assessing a potential solution.

Short term goals:

• Simplify employee logon to multiple corporate applications both from inside the network and via secure remote access
• Ensure user acceptance and satisfaction through ease of use and convenience
• Ensure support for heterogenious environments (Linux, Windows, Mac)

Long term goals:

• Leverage the company’s existing PKI environment to improve corporate security by expanding PKI usage
• Increase employee productivity while maintaining security
• Build a unified comprehensive security solution for the company’s access needs

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